About us

Our Vision

To be a leading provider of ICT and AI solutions, empowering businesses to leverage technology for growth and transformation.

Our Mission

To deliver innovative, reliable, and secure technology solutions that enhance the operational efficiency and strategic capabilities of our clients.

Tracey Cofield

Founder

Tracey has always been passionate about technology. He has held roles such as system administrator, network and PC technician, and IT support specialist at several IT firms in New York. Additionally, Tracey founded Tink Tech Solution.

He established Tink Tech Solution to assist numerous companies in navigating the constantly evolving tech environment. Tracey recognizes the demand for seamless, dependable, and integrated technology solutions. He firmly believes in the importance of continuous improvement and has assembled a team that shares his commitment to this principle.

Isa specializes in guiding others to achieve their best. With experience in various customer-focused fields, including fundraising, product support, and recruitment, Isa brings a wealth of knowledge to the table.

In today's fast-paced, technology-oriented world, having someone to help you find the right partner is essential. As IT Insights' Account Executive, Isa doesn't just stop at onboarding clients. He ensures that each client is heard and their goals are met, providing continuous support and striving for their success.

Isa Apicella

Vice President, Business Development

Sylva has over 8 years of experience in the IT industry, with a robust background in networking and security. He is passionate about helping clients achieve their business objectives through effective technology adoption.

Sylva offers strategic guidance along with extensive engineering and operational support to our clients. He is adept at designing solution architectures for various technologies, including networking, wireless, security, systems, and cloud. He takes the time to thoroughly understand the client's environment and business needs, ensuring he delivers the optimal solution.

Sylva Ali

Chief Technology Officer

After a nomadic upbringing through various states, Kelly found her home in the vibrant city of Rochester. She now spearheads digital marketing and strategic communications for the IT Insights brand, orchestrating efforts across the website, social media platforms, and marketing campaigns. Kelly has more than a decade of industry experience. She has an MBA from Indiana University and a BS in Business Administration and Marketing from North Carolina State University

Kelly Cramer

Communications Consultant

Our Team

At Tink Tech Solution, we pride ourselves on having a dedicated and experienced team of professionals who are passionate about technology and innovation. Our team is committed to delivering exceptional service and solutions to our clients.